Reviews

At Drain Doctor, we are committed to providing exceptional services to our residential and commercial customers in Rye. Since 1997, we’ve worked hard to build our reputation and become the premier plumbing company in the area. Read through what past customers have to say about working with us and then contact us by calling (914) 290-6236 to schedule an appointment.

  • They showed up exactly when they said they would
    Cant say enough about them, they helped me out twice. First at my home for my hot water heater. They were the second company I called on a recommendation from a friend. They showed up exactly when they said they would were priced fairly and the job was done in a timely manner. I was so happy with them that when my mother in laws main water line was leaking I called them again. They saved her a fortune and the guy that came to the house stayed until the job was complete (which was way into the night) all the while having a great attitude. Would definitely recommend them to anyone looking for a plumber.

    - Debra I.

  • Professional and honest
    We had an emergency and were quickly referred to Drain Doctor by our neighbors. They arrived pretty quickly and helped explain exactly what was happening and what needed to be done to fix it. They were professional and honest and I will continue to recommend this company to anyone who needs a licensed plumber in Westchester County, NY.

    - Andrew N.

  • Great at finding and diagnosing the problem
    Drain Doctor has done work for us for many years. He is great at finding and diagnosing the problem, and taking care of it efficiently. I feel comfortable recommending him

    - Rosalind S.

  • Responded very quickly
    Tom, the owner, responded very quickly to our service call and able to unclog both of our toilets very quickly(one the kids had throw somthing down toilets which caused a backup). Very fair pricing and professional service, would Highly recommend!

    - Robert R.

  • These guys are as good as it gets
    These guys are as good as it gets. Attentive, and they get right down to it to get the job done, CORRECTLY! I highly recommend Tom and his team for the best plumbing service. I am a realtor and I have used them in my own house and multiple properties I manage.

    - Bonnie S.

  • Very satisfied and would use them again
    Needed new hot water heater bought and installed. Called 2 other companies both were more expensive and one told me that they wouldn't be able to make an appointment until at least a week later. Drain Doctor gave a fair estimate and then the price came out to be slightly lower. The plumber was professional and punctual. He also took a look at my boiler to make sure it was functioning properly and told me to keep an eye on it because it's old and it will be working differently with the new hot water heater. Overall very satisfied and would use them again.

    - Dawn G.

  • Not only did the job but did it quick and at a fair price
    They went above and beyond my expectations in customer service (which is hard to find these days) When my hot water heater flooded my basement I had used them. They were priced fairly and honest especially since I called them after business hours. This was over a year ago so when my mother in-law had a leak in her basement I called them back. Again they were courteous and professional. They also saved her a ton of money!! Two of the original plumbers she had called wouldnt even do the job, her main water line had a leak and there was no shut off valve. Drain Doctor not only did the job but did it quick and at a fair price. I will definitely recommend them to anyone looking for a plumber

    - Jay C.

  • Drain Doctor came over very quickly that same morning
    Went down into the basement and found it flooded with what I only wished was water. Drain Doctor came over very quickly that same morning and cleared the stoppage, correctly identified the source of this reoccurring problem and outlined a plan for a permanent fix - an option that hadn't even been suggested by a competitor. They even cleaned up the very smelly mess the main sewer line had expelled before they had arrived - again, unlike a certain competitor. Would definitely recommend.

    - Marie B.

  • Professional & Courteous
    I used Drain Doctor about a month ago and had a great experience. I had a drain pipe liner installed and it saved me a lot of money, rather than digging but my front lawn. Very professional and courteous.

    - Chris L.

  • Would Definitely Recommend
    I went down into the basement and found it flooded with what I only wished was water. Drain Doctor came over very quickly that same morning and cleared the stoppage, correctly identified the source of this reoccurring problem and outlined a plan for a permanent fix - an option that hadn't even been suggested by a competitor. They even cleaned up the very smelly mess the main sewer line had expelled before they had arrived - again, unlike a certain competitor. I would definitely recommend.

    - Marie B.